Made-to-Measure Workplace Adjustment Service

MiCase is a complete solution to workplace adjustments, delivering:

  • Reductions in absence
  • Increases in productivity, and
  • Measurable returns on investment.

All clients are treated with dignity, professionalism, and care.

One in four people have a condition affecting the quality of their work:
Arthritis / Back Pain / Poor Vision /Hearing Loss / Injury & Accidents / Depression / Dyslexia / Stroke / Stress.


Under the Equality Act 2010, there is a legal duty on employers to make these reasonable adjustments for their disabled employees. The Equality Act 2010 recognises that solutions may vary according to individual cases and offers simple criteria by which any proposed adjustment can be assessed — it must be effective, practical, and significant.

MiCase: Made-to-Measure Workplace Adjustment Service

MiCase is a complete, modular solution.
Assessment: Expert advisors build trust and identify the challenges.
Consultation: An approval report presents the most cost-effective solutions, facts and timeline.

  • Training: Solutions are delivered, and employees learn best practice.
  • Monitoring: Increased productivity is measured and reported.

The average case cost is under £750, inclusive. A dedicated Key Relationship Manager handles the process from end-to-end. Microlink always provide the most appropriate, state-of-the-art solutions to ensure high return on investment and legal compliance. The entire process typically takes 20 days or less. The award-winning MiCase service can stand alone or fit into any organisational infrastructure.

PROBLEMS (with self-assessing):

  • Multiple (uncoordinated) Stakeholders
  • Hidden Costs
  • Unnecessary Assessments
  • Lengthy Case Durations (especially for complex cases)
  • Inconsistent Product Recommendation & Overpricing
  • Lack of Line Manager Support
  • Medical Model of Disability
  • Minimal Data Capture (or none)
  • Poor Governance and Controls
  • No Visible Return on Investment
  • High Business Cost
  • Lack of Transparency
  • Minimal or No Evaluation of Improvement

The Microlink SOLUTION:

  • Single point of contact
  • Fully managed solution
  • Experts at the front of the process
  • Fast-Track product supply
  • Short case durations
  • Full stakeholder management
  • Integration with existing structure
  • Reduction in absence levels
  • Increase in productivity
  • Tangible return on investment
  • Compliance with legislation
  • Increased retention and engagement
  • The most cost-effective approach
  • The right product for the right person for the right environment.