1. Introduction

Microlink PC, including subsidiaries and affiliates (‘Microlink’ or ‘Microlink PC’ or ‘we’ or ‘us’ or ‘our’) provides the information contained on this website or any of the pages comprising the website (‘Microlink PC’) to visitors (‘visitors’) (cumulatively referred to as ‘you’ or ‘your’ hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

2. Information on the Website

Whilst every effort is made to update the information contained on this website, neither Microlink PC nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (‘information’) and shall not be bound in any manner by any information on the website. Microlink PC reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered contained for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

3. Trade Marks

The trade marks, names, logos and service marks (collectively ‘trade marks’) displayed on this website are registered and unregistered trade marks of Microlink PC. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of Microlink PC.

4. Remote Support

Whilst we embark on taking all due care in the use of your computer, Microlink PC cannot guarantee this service will resolve the IT problem or that the attempt to resolve technical issues will not cause additional problems requiring an onsite or back-to-base support call. Microlink PC is not liable for any consequential damages and it is the client’s responsibility to backup all applications and data prior to the session.

NB. Please close any personal or confidential information on your screen, as the technician will be viewing your desktop.

4.1 Disclaimer

By using this Remote Support Service you understand that:

  • All remote service and software provided ‘as is’ and at customers sole risk.
  • You are responsible for the backup of your data and applications.
  • Microlink PC is not liable for consequential damages of any kind
  • Microlink PC is not liable for unauthorised access to anybody’s computers via the remote software ‘TeamViewer’ (anyone can connect to your computer using TeamViewer, however they will need the password and unique identifier to do so).
  • Microlink PC will not disclose passwords or IDs to any undisclosed 3rd party.

4.2 Software

Microlink PC uses the software ‘TeamViewer‘ to provide remote assistance and technical support. Features of this software include:

  • Easy to use and totally secure. You are in full control and can end the session at any time.
  • Completely secure data channels with key exchange and AES (256 Bit) session encoding, the same security standard used in HTTPS/SSL technologies – the gold standard in security on the internet
  • Ability to diagnose and resolve problems remotely.
  • Allow your support representative to view or control your desktop.
  • Transfer files via direct transfer to or from the support representative (optional).

4.3 Remote Connection

When you have agreed to use our remote service you will need to initiate a secure connection with one of our support engineers.
In order to create this connection, you will download a module to your system that will communicate with our engineer’s computer.
You can download this module for Microsoft Windows and Apple Macintosh.

Microlink PC treat all data in strict confidence, to view our privacy policy

External links may be provided for your convenience, but they are beyond the control of Microlink PC and no representation is made as to their content. Use or reliance on any external links and the content therein provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of Microlink PC. Please if you would like to link to this website or would like to request a link to your website.

6. Public Forums and User Submissions

Microlink PC is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by Microlink PC. Microlink PC reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:

6.1

defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

6.2

publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

6.3

post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of Microlink PC’s and/or a third party’s computer system and/or network;

6.4

violate any copyright, trade mark, other applicable UK or international laws or intellectual property rights of the Website Owner or any other third party;

6.5

submit contents containing marketing or promotional material which is intended to solicit business.

7. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify Microlink PC against any loss, liability, damage or expense of whatever nature which Microlink PC or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

8. Warranties

Microlink PC makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.

9. Cancellation Policy

You can view our policy here.

10. Disclaimer of Liability.

Microlink PC shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither Microlink PC nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

11. Use of the Website.

Microlink PC does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than UK). By accessing the website, you warrant and represent to Microlink PC that you are legally entitled to do so and to make use of information made available via the website.

12. General

12.1 Entire Agreement.

These website terms and conditions constitute the sole record of the agreement between you and Microlink PC in relation to your use of the website. Neither you nor Microlink PC shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Microlink PC in respect of your use of the website.

12.2 Alteration

Microlink PC may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the ‘current version’) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

12.3 Conflict.

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

12.4 Waiver.

No indulgence or extension of time which either you or Microlink PC may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

12.5 Cession.

Microlink PC shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

12.6 Severability.

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

12.7 Applicable laws.

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of UK without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of UK in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

12.8 Comments or Questions.

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.